Support

Email founder@usecellix.com for help with the Excel add-in, your account, or billing. Include what you were trying to do and, if relevant, a screenshot — it helps us answer faster.

• Cellix isn't showing up in Excel. Confirm the add-in is enabled under Home → Add-ins, and that you're signed in to the same Microsoft/Google account you used to set up Cellix.
• A change looks wrong before I accept it. Nothing is written to your workbook until you approve it — reject the suggestion and tell us what was wrong so we can improve it.
• I want to cancel or change my plan. Email us or manage it from your account's Billing page.

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